State Farm® Insurance Agent Eric Davidson

"The reason behind my call and when I called my State Farm office I was furious—my anger was at a 10—when I saw the increase in my insurance rates. But after speaking with Donna, my frustration melted to a -2. She patiently explained the reasons behind the hike with such clarity and expertise that I felt truly enlightened. I’m delighted with the understanding and knowledge she provided. Donna’s professionalism and care turned a stressful situation into a positive experience. Highly recommend her! There’s a lot of things that we can’t control, but there’s a lot of things that we can Donna exemplified that and showing her compassion and professionalism to my frustrations in rate increases. We weren’t able to change the increases however I was able to understand the why and the full picture much better, which intern makes it easier to digest. Thank you, Donna. You are a saint. I appreciate you from the bottom of my heart. Rep: Donna M Montgomery"

"Called to price homeowners insurance, they said they could cover home at a certain price if I bundled auto with home, gave a price for home and auto insurance agreed, a couple months go by and I call to check on home insurance, lady said sorry can’t cover home for some bogus reason, never gave me a heads up on the none covering home, that leaves a person hurrying to find coverage for the home because of non communication, then since autos are already switched to there company they almost double the price of auto policy without a email, letter, smoke signal, drive by or any notice, that’s chicken feces as far as I am concerned, beware of these tactics!"

"I had a terrible experience with State Farm Insurance recently. The representative I spoke to over the phone was incredibly rude and unprofessional. I simply asked a yes or no question, and instead of getting a straightforward answer, I was met with yelling and hostility. This kind of treatment is unacceptable, and I will be changing agents because of this individual. I do not recommend dealing with this representative at all. Extremely disappointed in the service. Update: I am extremely disappointed with State Farm. They canceled my policy without proper notice and then had the audacity to try and blame me for it. I had been a loyal customer, consistently paying my premiums on time, and I expected better treatment. Instead of taking responsibility for their mistake, they shifted the blame onto me, causing unnecessary stress and inconvenience. Their customer service was unhelpful and dismissive when I tried to resolve the issue. I would not recommend State Farm to anyone looking for reliable insurance."

"Our agent is Donna Montgomery. She does a wonderful job at answering questions, returning calls when necessary, and taking care of us. She is our go to for all of our insurance needs."

"We got a home and auto policy. Donna made it very easy, and answered all our questions. Definitely worth a call if you're looking for insurance!"

"I previously put a negative review. However, I appreciate that Eric reached out and called me to see what was going on. This was not done with the last 2 offices. I was given some pertinent information regarding the billing system for statefarm. And can now understand and know what to expect."

"Todd was in and the one I talked with. He always helps me with any problems I have with insurance. That's why even though I moved away I keep the same agent. Very good at their job."

"I was at another insurance place, they wanted to add $240 extra for my 17 year old on my policy, I went to State Farm, and they saved me $200, it's a great place to get your insurance, especially if you have a teenager added, State Farm works with you... Love this place!"

"9/7/23- I have been waiting a refund check since April. Donna is rude, hung up on me because she didn’t want to answer questions and was telling me different information than another person employed here. Then refused to answer the phone. Reporting to corporate now. Corporate has confirmed Donna has not been truthful with me. Big shocker. Rude, Unprofessional & would rather play on his phone than help his customers!!! Eric’s response to a problem “that’s her problem”."

"My name is Mary not Sherry 😊 I have been working with Donna Montgomery at Eric Davidson in Sand Springs, OK on our new sign business insurance and she has been great getting it all together for us and answering any questions we had. We talked to a few other insurance companies and they didn’t get it done like she did. She was quick and stayed on top of it."

"Got me taken care of after a misunderstanding"

"Very polite and always willing to help!"

"I want to thank Donna and Todd both for taking care of a issue with homeowners insurance again . I would recommend Eric Davidson and staff to anyone that wants great customer service thank you again Donna and Todd"

"Donna Montgomery has given me excellent help with all my insurance needs. David Ostrander"

"Great service."

"They are very good at what they do. Combined over 40 years of insurance experience. Give them a call you won't be sorry."

"Just switched my car insurance to State Farm. Great rates & service at this location! That Turner boy is an A+ agent!"

"We have been with a few insurance companies and State Farm Eric Davidson now for five plus years. Every time anything happens Todd is always a phone call away. I highly recommend State Farm Eric Davidson."

"We had been dealing with a delivery company for almost five months trying to get compensation for a damaged garage door. Donna spent less than an hour, got in contact with the right person, and two days later the claim was approved. Many thanks."

"Great people, great service and so easy to work with!!"

"Excellent customer service and a kind friendly staff."

"Eric Davidson Agency has great service! They are always responsive and helpful"